You’ve paid, but the app continues to ask you to pay and doesn't recognize your subscription?
Make sure to log in to the app with the same email address you've used to purchase your subscription. To find this email, look for a receipt from us in your inbox — and use this email to log in to your app.
Can't remember your password?
Tap the Forgot password? button on this page to restore it.
Logged in with the correct email and the app still doesn't recognize your subscription?